Motorola One 5G Ace Poor Call Quality and Echo Issues, How to Fix?

Motorola One 5G Ace poor call quality or echo issue

Motorola One 5G Ace is a mid-range phone released in 2021. It packs decent mid-range specs which include Snapdragon 750 SoC, a large LCD screen, 48MP triple rear cameras, and a 5,000mAh battery with fast charging support. Although the hardware is good for this mid-range phone, the software is not that amazing.

Many Motorola One 5G Ace owners are having issues with the calling. They say they keep hearing echoes of their own voice, which makes it difficult for them to understand what the other person is saying.

Echo is one problem that has affected many Motorola One Ace 5G users. There are some owners not facing the echo issue, the call quality is very poor on their devices. If you are struggling with poor call quality or echo issues, keep reading this guide to know the potential solutions.

Quick Solution
A temporary fix to get rid of the echo and poor call quality issues on your Motorola One 5G Ace is by putting the call on the speaker mode or using a headset.

Fix: Motorola One 5G Ace Poor Call Quality or Echo Issues

Try the solutions below to fix calling issues on your Motorola One 5G Ace.

1. Restart Your Phone

It’s a quick solution to fix network issues on your phone, which could be causing echo or call quality issues. As soon as you restart your device, it starts scanning for cellular networks and then establishes a connection.

To restart your Motorola phone, press and hold the power button until the power menu appears. Click Restart. After your device restarts, call someone and check if you can hear the other person’s voice without echoes.

2. Reset Network Settings

Resetting the network settings will fix incorrect network settings on your phone which can eventually fix the calling issues. Keep in mind that resetting the network settings will remove saved Wi-Fi networks and paired Bluetooth devices. Once you’re ready follow these steps:

  1. Open Settings on your Motorola phone.
  2. Scroll down to System and tap on it.
  3. Tap on Advanced and then select Reset options.
  4. Click Reset Wi-Fi, mobile & Bluetooth.
  5. Tap on Reset settings.
  6. Confirm your lock screen (if prompted) and hit the Reset settings button again.

Once you’ve reset the network settings, you should be able to make calls without any noise or echoes. If the problem persists, you can try other solutions.

3. Temporary Workaround

As per multiple user reports, the bad call quality or echo issue on Motorola One Ace 5G occurs when using the earpiece. When you put the call on the speaker, the issue disappears. Using a headphone also fixes the issue.

If you are in a hurry to make a call, try the speaker mode or use a headphone. You should be able to make a call without any issues.

4. Update Your Phone

You may be facing issues with the call quality because of a software bug in your phone. Since many users are affected by the same problem, it’s likely that Motorola will release an update containing a fix. You should therefore update your phone to see if it can fix the issue.

To check if an update is available, go to Settings and tap on System updates. If a new version is available, download and install it.

5. Perform a Factory Reset

If none of the above solutions have worked for you, try factory resetting the device to fix any kind of software issues. It will delete data from your phone. So, make sure backup your phone before you do a factory reset.

  1. Open Settings and go to System.
  2. Tap on Advanced.
  3. Select Reset options.
  4. Select Erase all data (factory reset).
  5. Tap on RESET PHONE.
  6. Click ERASE EVERYTHING to factory reset your phone.

After performing a factory reset, set up your phone and make a call to check if the issue is fixed.

6. Contact Your Carrier

You carrier may have an issue which is affected the call quality. You should contact your carrier and ask if there’s an ongoing issue. They might provide you with additional tips to fix the issues with call quality you’re facing on your Motorola phone.

That’s how you can fix Motorola One 5G Ace poor call quality or echo issues. If you have any questions, do write them in the comments below.

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