Fix: WhatsApp Web Not Working on Edge [2024]

Microsoft Edge browser supports WhatsApp Web, and it works smoothly. However, on some occasions, tech difficulties can occur and create unwanted problems.

If WhatsApp Web is not working in Microsoft Edge on your PC, I’ll tell you how to fix it. Just apply the solutions from this step-by-step guide and return to your WhatsApp conversations.

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Why Is WhatsApp Web Not Working in Edge?

– Unstable internet connection: WhatsApp Web may not work if you have an unstable internet connection. Examine the stability of your internet connection (more on that in solution #2).

– Outdated cache & cookies: Your browser may have stored outdated cache and cookies, which could be causing issues with WhatsApp Web. Clearing them could resolve the issues.

– Minor glitches: Microsoft Edge may have some glitches, resulting in problems with WhatsApp Web.

– Conflicting extensions: There are extensions that can conflict with WhatsApp Web and cause problems. You should remove them to enjoy WhatsApp Web.

– WhatsApp outages: Although it’s uncommon, WhatsApp has stopped working several times in the past because of technical issues. You must check if there is a WhatsApp outage.

– Web session limit: You must keep the device limit in check; otherwise, WhatsApp may stop working on some devices.

WhatsApp Web Not Working in Edge [6 Solutions]

Sometimes websites don’t work because of limited physical storage (RAM) or CPU. You can easily fix these by restarting your browser and closing unnecessary apps. Do that, and then try logging into WhatsApp Web again.

If restarting the browser doesn’t work, apply these fixes.

1. Check for WhatsApp Outages

Before doing anything else, you must ensure that there are no issues from WhatsApp’s end. The messaging service has faced technical difficulties several times in the past; hence, there’s always a minor chance of an incident.

There’s no official tool from WhatsApp to check its current status. However, there are third-party tools for this purpose, such as Down Detector. Go to to check if other users are also having issues.

If WhatsApp is having some problems, it must have affected a lot of users. Many of them must be going to Twitter and other social sites to report the problem. To check this, go to and search for WhatsApp. If many people are talking about the same problem, the issue is most likely on WhatsApp’s end.

If there’s a technical problem with WhatsApp, wait for their engineers to fix it. Try opening the WhatsApp Web after an hour.

2. Test Your Internet Connection

You must have a stable connection with decent download and upload speeds to use WhatsApp.

To test the stability of your internet connection, run internet speed tests via or any tool and analyze the results. If the results are similar, you can rely on your connection.

If it’s unstable (test results are very different), reboot the router once to improve the connection. Simply unplug the router, wait for a minute, and plug it in again.

3. Clear Cookies and Cached Files

If you haven’t cleared cookies and cached files in a while, they can result in website errors and slowness. You should regularly do it for optimal performance.

Step 1: Tap on three dots in the upper-right corner and select Settings.

Step 2: Go to Privacy, search, and services tab and click Choose what to clear.

Step 3: Set Time range to All time.

Step 4: Select Cookies and other site data and Cached images and files boxes and click Clear now.

Now, close the Edge browser and launch it again. Go to and sign into your WhatsApp account to use it.

4. Remove Conflicting Extensions

Some extensions, such as ad blockers and script blockers, can conflict with WhatsApp Web and may break the website.

To check if any of the installed extensions are causing problems, disable them temporarily, and then check WhatsApp Web after relaunching the browser.

Here are the steps:

Step 1: Tap on the extension icon and click Manage extensions.

Step 2: Disable all extensions.

Step 3: Close the browser, launch it again, and open WhatsApp Web.

5. Try a Different Browser

Despite applying the above fixes, if you still can’t use WhatsApp Web in Microsoft Edge, probably the browser itself is creating the problem.

Try a different browser, such as Google Chrome, Firefox, or Opera, that runs WhatsApp Web smoothly.

6. Switch to the Desktop App

If the last solution didn’t work, you should try the WhatsApp application. You can download it for free from the Microsoft Store.

WhatsApp app feels buttery smooth compared to WhatsApp Web, and you can even use audio and video calling, which isn’t available on the web version.

So, these are some effective solutions to resolve WhatsApp not working on Microsoft Edge problem. Which solution did work out for you? Do let us know in the comments below.

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